Inbound & outbound communication

English is still the preferred language for operations all over the globe, and 365 Media’s US based call center sets the standard for reliability and customer service. We’ll boost your outreach campaigns, inbound communication needs and much more!

Complete call center platform

At the heart of our call center services is our American call center system. From innovative automation to English-speaking live agents, no other US call center can match 365 Media. Experience the 365 Media difference today!

Lead response management

Leads are everywhere. Does your US support call center provide lead response management resources? Are your yearly sales figures on track? If not, it’s time to try another call center in the USA and enjoy!

Our Services

Inbound Call Center

Delivering Highest Level Of Customer Satisfaction Through Latest Infrastructure And Communication System.

Outbound Call Center

Quality Controlled Outbound Call Center Services Ensure Timely And Accurate Delivery Of Work Solutions & Services.

IT Services

Offering A Wide Range Of IT Services And Solutions To Fulfill Even The Most Diverse Business Requirements.

Email Support Services

Offering Quick, Instantaneous And Effective Email Support Services To Help Clients Reach Maximum Customers...

Chat Support services

Prompt And Accurate Chat Support Services To Provide Well Guided Solutions To Our Client's Customers.

Backoffice Support services

Focus On Your Core Activities While We Complete Your Non-Core Requirements Through Back Office Support.






365 Media Pro - Leading the Renaissance of American Call Center Excellence

When it comes to live or automated phone support, US support call centers have rightly earned a stellar reputation compared to offshore client contact portals. When your customers are re-routed to an offshore client service platform, they rightly wonder whether their concerns are being addressed – particularly if your company is headquartered in the United States.

365 Media is the #1 business process outsourcing (BPO) solution for call center support. We know how important IT US based call center answering services are to your business, and we have all the tools and resources to ensure your call center platform provides the best possible customer service. For some clients, having a US support call center is critically important to business operations. We’re here to deliver on our promise of exceptional service, all while providing value & results on a daily basis.

What We Do

What can you expect from 365 Media’s American call center network:

To reach one of our US support call center consultants, please give us a call at (800) 776-1081. You can also fill out our contact form to receive a custom, personalized business process outsourcing consultation. If you’re looking to implement an American call center and additional client interface services, look no further than 365 Media. Our US call center platform and US support call center services will help give your customers the support they need – and the visibility and reputation your company deserves!

Reliable live agent support

With your call center based in the USA, your business is better positioned to receive professional live agent assistance. For example, even if your firm has its headquarters in the Eastern time zone, agents on the West coast can still offer support. 365 Media’s US based call center is your best option for domestic phone support– our call center in America offers unrivaled expertise.

English expertise

Our American call center agents speak fluid English, and our advanced call center platform includes automated responses in English. So whether you’re looking to gain 24/7 answering services or live, client-focused expertise for IT firms with US based call center answering service, 365 Media has a solution in store!

US based call center

If your business has operations in North America (and specifically, the United States), having your client contact portal infrastructure and live agents in America simply makes sense. Training time is streamlined. Little, if any, language barriers exist. And domestic agents and in-country technical expertise also provide additional advantages that often go unnoticed, such as greater productivity and professional performance metrics. Optimize your contact platform today with 365 Media, one of the best US based call center companies!

American industry assistance

365 Media specializes in call center support and a robust, powerful customer contact platform, but this expertise isn’t limited to one or two sectors. From the insurance industry to healthcare to high-tech startups and beyond, our clients depend on 365 Media to deliver consistent, competent, comprehensive call center service. And with our US support call center platform, we meet and exceed client expectations on a daily basis!

About Our Company

There are many Call Centers touting low cost solutions with professional call agents. This likely sounds familiar because it's all about business. However, digging deeper to find a company with your similar values and enthusiasm significantly narrows the field because for us, it's more than just business, its about a relationship. Starting out as an eight-seat Answering Service to become a national Business Process Outsourcer for over twenty-five years, our commitment to clients is evident in everything we do. With our proactive team, entrepreneurial spirit and personal communication, 365 Media is more than a Call Center. We are your long-term partner, with you all the way.

Mission & Vision

This is our window of opportunity to create a positive image of the company we are representing. We excel at these interactions because it is what we do and the cornerstone on which our company was built.

Leadership Team

Strong leadership and effective teamwork have built 365 Media into an industry-leading Call Center focused on providing clients a superior customer-centric experience for their customers in all industries. 365 Media's senior leadership team sets the strategic direction of the company and supports our passion for customer service and our drive to exceed the expectations of our clients and customers.

If you’re looking for a call center company, don’t settle for just another call center company. The difference between 365 Media and typical call centers is significant – in capability, quality, reliability, and adaptability. Unlike other call centers in California, 365 Media gives your business or non-profit the following advantages.

Why 365 Media Pro

365 Media’s call center in the USA has everything you need to expand your brand, bolster bottom-line expectations, and provide outstanding customer service.

Capable call center services

365 Media’s call center operations are based in the USA. Our platform has been implemented by many companies across a broad range of business sectors and industries. Flexible, powerful tools enable you to stay on top of your customer service – even while you help build sales on the back end!

Flexibility

Ability to effectively outsource your entire business process or just segments of the process to a highly scalable team of agents. Our ability to leverage workforce from our two locations, in Sacramento California and a growing team of work from home agents in: Georgia, Texas, Tennessee and …. (U.S. based agents, only); gives our clients the edge they need to meet peak service level demands and growth objectives.

Quality customer service

On the other end of the customer service spectrum is 365 Media’s passionate, dedicated staff, which helps you leverage our call center tools in Sacramento, CA. Our domestic-based, do-it-all support team puts your needs first. Whether you need targeted call center improvements or an entirely new customer service platform, we’re here to help.

Adaptable, on-point solutions

Technology never stays put – and neither should your call center platform. With a host of intuitive & adaptable features (scripting tools, lead response management, etc.), 365 Media helps you navigate the ever-changing, always volatile world of 24/7, responsive customer service contact.

Let's discuss your business

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